FAQ

We specialize in high-quality costumes and props spanning various historical periods and themes. Our collection includes everything from 1600-1800 historical costumes to decade-specific outfits (1920s-1980s), theatrical costumes for productions like “A Christmas Carol” and “A Midsummer Night’s Dream,” character costumes such as Alice in Wonderland, animal and insect costumes, accessories, and various costume-making supplies.

We’re based in Homer, Alaska at 57413 Taku Avenue, Homer, US 99603. Our Alaskan location brings a unique perspective to costume creation and delivery!

Our website is organized by historical periods, decades, and specific themes to help you find the perfect costume. Whether you need a 1950s outfit for a themed party or a Shakespearean costume for a theatrical production, our categories make browsing easy. If you need assistance, don’t hesitate to contact our team at [email protected].

Yes! In addition to complete costumes, we offer a wide range of accessories, animal props, appliques, aprons, and adhesives to help you create or customize your perfect look.

Absolutely! Use code UC4YE7 during checkout to receive 8% OFF your first order.

We offer two main shipping options:

Standard Shipping ($12.95)
– Carriers: DHL or FedEx
– Delivery Time: 10-15 business days after shipping
– Includes package tracking

Free Shipping
– Carrier: EMS
– Delivery Time: 15-25 business days after shipping
– Available for orders of $50 or more

All orders require 1-2 business days for processing and quality checks before shipping. Please factor this into your timeline when ordering for time-sensitive events.

Yes, we ship worldwide! However, we cannot deliver to some remote areas in Asia and other select regions. International customers should note that customs fees and import duties are the responsibility of the recipient and are not included in our shipping charges.

Once your order ships, you’ll receive tracking information via email. You can monitor your package’s journey directly with our carrier partners (DHL, FedEx, or EMS) until it arrives at your doorstep.

We accept returns within 15 days of receipt. To be eligible for return, items must be in their original condition with all tags attached. Return shipping costs are the customer’s responsibility, unless the item arrived damaged or incorrect.

If your item arrives damaged or is not what you ordered, please contact us immediately at [email protected]. In these cases, we will cover the return shipping costs and expedite your replacement or refund.

Once we receive your returned item, refunds are typically processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

While creating an account allows you to track orders and save preferences, it’s not required. You can check out as a guest if you prefer.

Absolutely. We use industry-standard encryption and security measures to protect your payment information. Additionally, when you pay through PayPal, your financial details are never shared directly with us.

Our friendly customer service team is here to help! Contact us at:
Email: [email protected]
We typically respond within 24 hours during business days.